At Divine API, we are dedicated to providing high-quality astrology-based API services, ensuring a seamless and valuable experience for all our subscribers. However, we understand that situations may arise where users need to request a refund or cancel their subscription. To ensure transparency, we have outlined our Refund and Cancellation Policy below.
Refund Policy
We offer a 5-day refund window from the date your subscription becomes active. If, for any reason, you are unsatisfied with our service and wish to request a refund, you must initiate the request within this period. Refunds will only be granted if the request is made within this timeframe; any refund requests received after 5 days of activation will not be eligible for consideration.
To request a refund, you must email our support team at [admin@divineapi.com], providing your order details, subscription information, and a brief explanation of the reason for the refund request. Once your request is reviewed and approved, we will initiate the refund process.
The refunded amount will be credited back to the original payment source used for the subscription. Please allow 5 to 7 business days for the amount to reflect in your account, depending on your bank or payment gateway processing times. Any transaction fees deducted by payment processors may not be refundable.
Cancellation Policy
Subscribers can choose to cancel their Divine API subscription at any time. However, please note that cancellation does not automatically entitle you to a refund unless your request is made within the first 5 days of activation.
Once a subscription is canceled:
- Your access to the Divine API service will continue until the end of your current billing cycle.
- You will not be charged again in the next billing cycle.
- We do not offer prorated or partial refunds for unused days within an active subscription period.
To cancel your subscription, you can either do so through your account settings or contact our support team for assistance.
General Terms and Conditions
By subscribing to Divine API, you acknowledge and agree to this Refund and Cancellation Policy. We encourage all users to review their subscription details before making a purchase. If you have any questions regarding refunds, cancellations, or our services, please reach out to our support team at admin@divineapi.com, and we will be happy to assist you.
This policy is subject to change at our discretion, and any modifications will be updated on our website accordingly.
